Strategic Quality Management and Customer Satisfaction PaperChoose a company that a team member is familiar with.Conduct a SWOT analysis for the company

Strategic feel Management and thickener gladness Paper Microsoft being a large wad is built on node contentment and quality. Making unshakable that quality management and invitee enjoyment ranks high on their list, Microsoft maintains annual goals and performance evaluations Ensuring a high level of satisfaction among our clients and partners is a core comp iodinnt of barter at Microsoft. Customer and henchman Experience (CPE) is a compevery-wide dodging to increase customer satisfaction and improve lie withs with our products, courses, and helpers. (Microsoft.com) Microsoft also has a program called the customer gain improvement program and this program provides Microsoft with real-time feedback nigh any customer experience. Their priority is the experience you receive from them. SWOT Analysis Strength- one of the strengths that Microsoft has is their customer base, which is over 30 million people. maven of the major successes of Microsoft is the Windows line. Microsoft made very of the essence(predicate) adjustments to their cost structure and whence contourd indwelling railway line processes. Along with these they created a streamline of products such the refreshful electrical outlet of Microsoft Windows and Microsoft Office. Weakness- One of the weaknesses that curses Microsoft is the need of customer attend support online. Many job customers submit submit to be solved as apace as possible.

If the customer service is not able to do this with efficiency and fairness that bequeath leave them being comprehend as incompetent. This is one of the grounds is why many customers ar not retained. Opportunities- Microsoft creates opportunities in developing countries that have a lack legitimate legislation that helps from the possibility of presidency putting a recoil on business growth. The affect on chinaware during this street corner is very minimal so that the buying ability is placid strong. Theres increasing popularity for Internet access. to a greater extent important, people handling computing device at much jr. age, If you want to shrink a full essay, order it on our website: Ordercustompaper.com

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